COVID-19 FAQ

We enjoyed seeing your smiling faces for the past month, however we have decided that regardless of your vaccination status, masks will be required going forward.

With the increased concern around rising and breakthrough covid cases and variants, coupled with our genuine care for ourselves and our clients, we feel this is the best way to make those who are at higher risk more relaxed and comfortable coming in.

Due to COVID-19, we are temporarily limiting the number of daily appointments. The health and safety of our clients and staff is very important to us. For this reason, clients who are not currently receiving a service will be asked to step out in order to control the number of people within the office. If you are experiencing a fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic. If you have been to a COVID-19-impacted area or have been in close contact with a person infected with COVID-19, we ask that you please reschedule your appointment for 14 days past the date of contact.

Some of you seeking our services may have questions regarding our vaccination status. I believe strongly that this information is personal, and I am not comfortable sharing other peoples vaccination status (our therapists are not employees). With that being stated I cannot guarantee you will be paired with a therapist who is fully vaccinated. If this is a deal breaker for you, please consider this before your appointment and give us plenty of notice for cancellation. There are other locations for massage services that may be willing to share that information with you.

We care about all of our clients with whatever choice you make regarding your health, and will continue practicing with the same protocols we have implemented over the past year and a half since this all began.

Yes, we need you to fill out our Client Questionnaire prior to your appointment. You can do this online from your computer, phone or tablet.

Yes, please wait outside or in your vehicle until we call you to let you know we are ready for you. This allows us to limit the number of people in our space and ensures that proper sanitation occurred prior to your arrival.

Upon entering the space your massage therapist will walk you to the sink to wash your hands. We are doing this to protect you and comply with the recommendations given to us by the Associated Bodywork & Massage Professionals.

Yes, your massage therapist will be wearing a face mask during your massage. We are following the in-session protocols recommended to us by the Associated Bodywork & Massage Professionals.

Air purifiers have been added to the office. We clean/sanitize between each client with a 30 minute gap between appointments. Room sanitation includes cleaning all equipment, devices and surfaces using EPA-approved disinfectants, and like always, using a fresh set of linens for each client. We are following the sanitation protocols recommended to us by the Associated Bodywork & Massage Professionals.

Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations. *No call / no show appointments will be charged in full.

Stay home if are experiencing a fever, cough, or sore throat and reschedule your appointment. Your body is working hard to fight your infection or virus, combine that with a massage to flush out toxins and your body is in overload. Conserve your energy and rest at home so you recover faster. 

No, we do not offer refunds.