WHAT TO EXPECT AT HALCYON BODYWORKS
What is your COVID-19 booking policy?
Due to COVID-19, we are temporarily limiting the number of daily appointments. The health and safety of our clients and staff is very important to us. For this reason, clients who are not currently receiving a service will be asked to step out in order to control the number of people within the office. If you are experiencing a fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic. If you have been to a COVID-19-impacted area or have been in close contact with a person infected with COVID-19, we ask that you please reschedule your appointment for 14 days past the date of contact.
Do I need to do anything different before my appointment?
Do I need to wait in my vehicle or outside prior to my appointment?
Yes, please wait outside or in your vehicle until we call you to let you know we are ready for you. This allows us to limit the number of people in our space and ensures that proper sanitation occurred prior to your arrival.
Upon entering the space your massage therapist will walk you to the sink to wash your hands. We are doing this to protect you and comply with the recommendations given to us by the Associated Bodywork & Massage Professionals.
Will my therapist be wearing a mask?
What are your sanitation protocols?
Air purifiers have been added to the office. We clean/sanitize between each client with a 30 minute gap between appointments. Room sanitation includes cleaning all equipment, devices and surfaces using EPA-approved disinfectants, and like always, using a fresh set of linens for each client. We are following the sanitation protocols recommended to us by the Associated Bodywork & Massage Professionals.
What is your *cancellation policy?
Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations. *No call / no show appointments will be charged in full.
What should I do if I’m sick?
Stay home if are experiencing a fever, cough, or sore throat and reschedule your appointment. Your body is working hard to fight your infection or virus, combine that with a massage to flush out toxins and your body is in overload. Conserve your energy and rest at home so you recover faster.
Do you offer refunds?
No, we do not offer refunds.
224 SE Miller Ave., Bend, OR 97702
Monday – Friday:
9 am - 7 pm
Weekends 9 am - 6 pm
By appointment only, same day appointments may be available, call to ask about last minute cancellations.